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Frequently Asked Questions
Product
All Tramora carry-ons are 22" x 14" x 9" in size. They meet TSA size regulations.
Keep your Tramora carry-on pristine by gently wiping the exterior shell and interior lining with a soft, damp cloth and mild soap. See it effortlessly regain its shine.
We have got you covered. We’ve provided dust bags to protect your Tramora carry-on, when it’s not in use.
Please refer to the comparison table on the homepage to know the difference.
shipping
Ships in 2-3 Weeks
No, you do not need to worry about customs duties. We cover all customs fees for you, so the price you see is the price you pay. Enjoy a hassle-free shopping experience without any hidden costs!
No, VAT is included in the price you see. No extra charges!
We currently ship to Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong SAR, Hungary, Iceland, India, Ireland, Italy, Japan, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Monaco, Netherlands, Norway, Oman, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, United Arab Emirates,United Kingdom, United States, Israel, Mexico and Taiwan
We accept most major credit and debit cards
warranty
All Tramora luggage is backed by a guaranteed limited lifetime warranty, ensuring repair or replacement of your luggage in the event of manufacturing faults. Covered components include:
- Wheels
- Zips
- Handles
- Compression straps
- Specific cracks or breaks in the polycarbonate shell
Please note that our extended warranty excludes:
- Defects resulting from improper use
- Second-hand purchases without proof of direct purchase from Tramora
- Cosmetic damages such as:
- Damage that does not affect the overall functionality of the case
- Damage arising from misuse or excessive weight on hooks, phone stands, or laptop stands
It's important to understand that accessories such as wardrobes, wash cases, tech cases, sunglass cases, cup holders, laptop sleeves, and laundry bags are not included in this limited lifetime warranty.